WHAT ARE THE TERMS OF RETURN AND EXCHANGE?

 

 

You can easily return the product you purchased, within the return conditions.

 

Return Conditions of the Product You Have Purchased:

 

  • The purchased product must be in its original box, unopened and undamaged,

  • With all its complementary accessories,

  • Tokasepeti.com accepts returns and exchanges within 14 days of receiving your order, within the scope of RETURN TERMS. Refund requests exceeding 14 days cannot be processed.
  • Refund requests exceeding 14 days cannot be processed.

  • One of the product types for which the right of withdrawal is not valid, “After delivery, protective elements such as packaging, tape, seal, package have been opened” These are products that are not suitable for return in terms of health and hygiene.
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